Refund policy
Last updated: June 2, 2025
At Monkist, we stand behind the quality and effectiveness of our Brain Training Kit. If you're not satisfied, we offer a 30-day 100% money-back guarantee — no hard feelings, no hoops to jump through.
✅ Physical Products
If you purchased the Monkist Spinner or other physical tools and are not satisfied:
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Contact us within 30 days of receiving your order at management@monkist.com
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To be eligible for a refund, the product must be in good condition and returned to us at your own cost (unless damaged or defective)
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Once your return is received and inspected, we’ll issue your full refund to your original payment method
🧠 Digital Products
If you purchased the Monkist Brain Training Kit (digital content) and feel it’s not for you:
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Email us within 30 days of purchase at management@monkist.com
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We'll process a full refund — no questions asked (though we’d love your feedback to help us improve)
🚫 Late or Missing Refunds
If you haven’t received your refund within a few business days:
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Check your bank account again
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Contact your credit card provider or bank (it may take time before your refund is officially posted)
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If you’ve done all of this and still have not received your refund, please contact us at management@monkist.com